Sapa hotels & accommodation guide

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Each review score is between 1-10. To lớn get the overall score that you see, we showroom up all the reviews scores we’ve received & divide that total by the number of nhận xét scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and không tính phí Wi-Fi. Chú ý that guests submit their subscores và their overall scores independently, so there’s no direct link between them.

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You can đánh giá an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Khổng lồ edit a nhận xét you’ve already submitted, please contact our Customer Service team.

We have people and automated systems that specialise in detecting fake reviews submitted lớn our Platform. If we find any, we delete them and, if necessary, take kích hoạt against whoever is responsible.

Anyone else who spots something suspicious can always report it to lớn our Customer Service team, so our Fraud team can investigate.

Ideally, we would publish every đánh giá we receive, whether positive or negative. However, we won’t display any review that includes or refers lớn (among other things):

Politically sensitive commentsPromotional contentIllegal activitiesPersonal or sensitive information (e.g. Emails, phone numbers or credit card info)Swear words, sexual references, hate speech, discriminatory remarks, threats, or references lớn violenceSpam & fake contentAnimal crueltyImpersonation (e.g. If the writer is claiming to be someone else)Any violation of our nhận xét guidelines.

To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing nhận xét once they’re 36 months old – or if the Accommodation has a change of ownership.

An Accommodation may choose khổng lồ reply khổng lồ a review.

When you see multiple reviews, the most recent ones will be at the top, subject lớn a few other factors (what language a đánh giá is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).

We sometimes show external đánh giá scores from other well-known travel websites. We make it clear when we’ve done this.

Guidelines and standards for Reviews

These guidelines & standards aim khổng lồ keep the content on viethanquangngai.edu.vn relevant & family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.

Contributions should be travel related.

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The most helpful contributions are detailed & help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning viethanquangngai.edu.vn’s services should be routed to lớn our Customer Service or Accommodation Service teams.

Contributions should be appropriate for a global audience. Please avoid using profanity or attempts lớn approximate profanity with creative spelling, in any language. Comments and truyền thông media that include "hate speech", discriminatory remarks, threats, sexually explicit remarks, violence, và the promotion of illegal activity are not permitted.

All nội dung should be genuine và unique to the guest. reviews are most valuable when they are original và unbiased. Your contribution should be yours. viethanquangngai.edu.vn property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative reviews will not be tolerated.

Respect the privacy of others. viethanquangngai.edu.vn will make an effort to obscure email addresses, telephone numbers, trang web addresses, social truyền thông media accounts, and similar details.

The opinions expressed in contributions are those of viethanquangngai.edu.vn customers and properties & not of viethanquangngai.edu.vn. viethanquangngai.edu.vn does not accept responsibility or liability for any đánh giá or responses. viethanquangngai.edu.vn is a distributor (without any obligation lớn verify) & not a publisher of these comments and responses.

By default, đánh giá are sorted based on the date of the review and on additional criteria lớn display the most relevant reviews, including but not limited to: your language, review with text, và non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).

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