Hanoi Emerald Waters Hotel Valley

A stay at Oriana Boutique hotel and spa làm đẹp places you in the heart of Hanoi, within a 15-minute walk of Hanoi Opera House và Ceramic Road. Featured amenities include complimentary wired mạng internet access, limo/town oto service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.


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Spa & wellness centerRestaurantBar/LoungeRoom serviceFree Wi-FiCoffee machineCoffee shopBusiness centerWi-Fi available in all areasFlat-screen TV


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Health và safety

Daily housekeepingContactless check-in/check-outFace masks for guests availablePhysical distancing in dining areasPhysical distancing rulesProperty is cleaned by professional cleaning companiesProcess in place to check health of guestsCCTV in common areasCCTV outside propertyHand sanitizer in guest accommodation & key areasScreens or physical barriers placed between staff và guests in appropriate areasUse of cleaning chemicals that are effective against coronavirus24-hour securityGuest accommodation is disinfected between staysAll plates, cutlery, glasses and other tableware have been sanitizedDelivered food is securely coveredGuests can opt-out of accommodation cleaningStaff follow all safety protocols as directed by local authoritiesDisinfection of high-touch surfacesFirst-aid kitThermometers for guests provided by propertySafeCleaning products

Basics

Mobile hotspot deviceWi-Fi available in all areasInternetFanFire extinguisherFree toiletriesSmoke alarmsHeatingAir-conditionedFree Wi-FiLinensTowelsShampooAdapterBody soapTowels/sheets (extra fee)Trash cansConditioner

General

Executive lounge accessFamily roomsGarden viewHardwood or parquet floorsInner courtyard viewLandmark viewLockersStorage availableQuiet street viewSeating areaSlippersSofaSoundproof roomsSoundproofingTelephoneTile/marble floorCity view

Services và conveniences

ATM on-siteBusiness centerCar rentalWake-up serviceConcierge serviceCurrency exchange on-siteMeeting/Banquet facilitiesRoom serviceTour deskKey accessKey thẻ accessExpress check-outPrivate check-in/check-out24hr front deskTicket serviceSafety deposit boxBottle of water

Bathroom

HairdryerPublic bathBathrobePrivate bathroomRaised toiletShowerShower capAdditional toiletBathtubBidetToiletToilet paperToothbrushWalk-in shower

Accessibility & suitability

Entire unit wheelchair accessibleMulti-lingual staffLowered sinkDesignated smoking areaNon-smoking rooms availableIncreased accessibilityRoll-in showerElevatorAccessible by elevatorUpper floors accessible by elevatorUpper floors accessible by stairs


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Dining

Wine glassesElectric kettleSpecial diet menus (on request)RestaurantBar/LoungeCoffee shopMinibarBreakfast in the roomRefrigeratorCoffee machineDining area